Terms & Conditions
Last Updated: 8/6/2026
Welcome to the Morris Comfort Systems website. By accessing or using our site, scheduling a service, or engaging with our company in any capacity, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Morris Comfort Systems (“we,” “our,” or “us”) provides HVAC installation, repair, maintenance, and related services within the Miami Valley and surrounding areas. These Terms govern your use of our website and your interactions with our services.
If you do not agree with any part of these Terms, please do not use our website or service offerings.
2. Services Provided
We offer a variety of HVAC-related services, including but not limited to:
Heating and air conditioning installation
Repair and maintenance
Indoor air quality solutions
System diagnostics
Emergency services
Service availability may vary depending on scheduling, weather conditions, parts availability, or other operational factors.
3. Estimates & Pricing
All estimates provided by Morris Comfort Systems are based on the best available information at the time.
Estimates are not guarantees of final pricing; unexpected issues, additional labor, or replacement parts may affect the final cost.
Customers will be notified of any necessary changes before additional work is completed.
Pricing is subject to change without notice.
4. Appointments & Scheduling
Appointment times provided are approximate.
We make every effort to arrive within the scheduled window.
Delays may occur due to weather, emergencies, or unforeseen circumstances.
Customers must ensure safe and reasonable access to the work area.
If you need to cancel or reschedule, please notify us at least 24 hours in advance when possible.
5. Customer Responsibilities
By scheduling service, you agree to:
Provide accurate information regarding your HVAC system and service needs
Ensure technicians have full access to the equipment and work area
Remove or secure pets, valuables, or obstacles that may interfere with work
Approve any changes in scope or pricing before additional work is completed
6. Payments & Billing
Payment is due at the time of service unless other arrangements are made in writing.
Accepted payment methods may include cash, credit/debit cards, or online payments.
Unpaid balances may incur late fees or collection actions after reasonable attempts to contact the customer.
Returned or disputed payments may result in service delays or additional charges.
7. SMS Notifications & Communication Consent
Text Messaging Program Terms
Morris Comfort Systems offers an SMS text messaging program to communicate with customers regarding appointments, service updates,
estimates, and promotions.
Program Description:
By opting in, you agree to receive automated and/or manual text messages from Morris Comfort Systems at the mobile number provided. Message types may include appointment reminders, technician arrival notifications, service follow-ups, and occasional promotional messages.
Message Frequency:
Message frequency varies based on your interactions with us and service needs.
Cost:
Message and data rates may apply. Contact your wireless carrier for details on your text and data plan.
Opt-In:
You may opt in by submitting your phone number via our website form / providing verbal consent during a service call / checking a consent box at booking, and by doing so you agree to receive text messages as described above.
Opt-Out:
You can cancel text messages at any time by texting “STOP.” After you send “STOP,” we will send you a message confirming that you have been unsubscribed. You will no longer receive text messages from this number. If you want to resume, text “START” and we will re-add you to our list.
Help:
If at any time you have questions about the messaging program, text “HELP” or contact us directly at 937-773-5662 or info@morriscomfortsystems.com
Supported Carriers:
Carriers are not liable for delayed or undelivered messages. Participating carriers include major U.S. wireless carriers.
No Mobile Information Sharing:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties.
For questions regarding this program, contact us at 937-773-5662 or info@morriscomfortsystems.com.
8. Warranties & Guarantees
Manufacturer warranties apply to equipment installed by Morris Comfort Systems.
Any workmanship guarantee or labor warranty will be communicated during service.
Warranty claims may be voided due to misuse, lack of maintenance, or unauthorized repairs.
We are not responsible for preexisting system issues or equipment failures unrelated to our work.
9. Limitation of Liability
To the fullest extent permitted by law:
Morris Comfort Systems is not liable for incidental, indirect, or consequential damages.
We are not responsible for damage resulting from outdated equipment, customer negligence, improper system usage, or conditions outside our control.
You agree that your exclusive remedy for dissatisfaction with our services is the cost of the service performed.
10. Website Use
By using our website, you agree not to:
Upload malicious code or attempt to interfere with website functionality
Engage in data scraping, unauthorized access, or misuse of site content
Use information from our site for unlawful or competitive purposes
All website content is the property of Morris Comfort Systems and may not be reproduced without permission.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, policies, or practices of third-party websites.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
13. Contact Information
If you have questions about these Terms or need help with a service issue, please contact us.