Privacy Policy

Last Updated: 8/6/2026

Morris Comfort Systems (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

Information You Provide Directly

We may collect personal information when you:

Request a service appointment
Fill out a contact form
Request an estimate
Subscribe to emails or promotions

This may include:

Name
Email address
Phone number
Service address
Details related to your HVAC system or service request

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Pages visited
Time spent on the site
Referral URLs

This information helps us improve our website performance and user experience.

Cookies & Tracking Technologies

Our site may use cookies or similar tools to:

Improve loading speed
Track analytics
Personalize your experience

You can adjust cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information to:

Schedule and complete HVAC service appointments
Provide estimates and respond to questions
Improve our website, marketing, and customer experience
Send updates, promotions, or service reminders (only with your consent)
Maintain safety, security, and legal compliance

We do not sell your personal information. We do not sell, rent, or share your opt-in data or phone numbers with third parties for marketing or promotional purposes.

3. Sharing Your Information

We may share information only when necessary:

Service Providers: trusted partners who assist with scheduling, marketing, analytics, or payment processing
Legal Requirements: if required by law, subpoena, or government request

We never share your information with third parties for their independent marketing purposes.

4. Data Security

We take reasonable administrative, technical, and physical steps to protect your personal information. While no system is 100% secure, we work to safeguard your data from unauthorized access, misuse, or disclosure.

5. Your Choices

You can:

Opt out of marketing emails at any time
Request that we update or delete your personal information
Disable cookies through your browser settings

To make a request, contact us using the information below.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

10.SMS Communications & Opt-In Policy

SMS/Text Messaging Communications

By providing your phone number and opting in through our website, forms, or in-person/phone requests, you consent to receive text messages from Morris Comfort Systems related to appointment confirmations, service reminders, estimate follow-ups, and promotional offers.

Message frequency varies. Message and data rates may apply.

We do not sell, rent, or share your mobile phone number or opt-in consent data with third parties or affiliates for marketing purposes.
Your information is used solely to provide the services you requested and to communicate with you about your account or service.

You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final
message confirming your removal from our list. You may opt back in at any time by texting START.

For help, reply HELP or contact us at 937-773-5662 or info@morriscomfortsystems.com.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

We collect and use your consent records (including timestamp, IP address, and method of opt-in) to comply with telecommunications
regulations.

Morris Comfort Systems will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.